 Solidstate
Controls, Inc. (SCI) Manufacturer's Service Agreements (MSAs) are
designed to provide maintenance of purchased systems on a fixed-cost
basis for an annual period. Several types of agreements are available.
Some are inclusive of travel expenses, labor charges, and parts (excluding
batteries). In addition to general emergency repairs, MSAs include
options for one (1) Annual Preventive Maintenance (PM) inspection.
Comprehensive Service Agreements (CSA) provide coverage from the date
of purchase to the end of life of the product. It may be purchased
and/or renewed each year for ten years at a fixed annual price (prices
are exclusive of batteries or travel and living expenses).
SERVICE FEATURES
The Solidstate Controls, Inc. (SCI) Manufacturer's Service Agreement (MSA), is designed to provide maintenance of purchased systems on an annual basis for a one time charge including travel expenses and labor charges. Some sites prefer to maintain their own set of recommended spare parts. Limited full service MSAs are ideal for their needs. This agreement does not provide coverage for parts, but does cover all labor, travel and living costs. Full service is all inclusive, covering repair parts, labor, travel and living expenses. Battery coverage is addressed in the agreement, but is not included in the agreement pricing. In addition to general emergency repairs, SCI will also perform one (1) Annual Preventative Maintenance (PM) inspection, if purchased, to ensure the Client's SCI system is running at proper performance levels. The Solidstate Controls, Inc. (SCI) Comprehensive Service Agreement (CSA) is a package of services designed to provide total protection of purchased systems during their normal operating life. This agreement includes the following services: Start-up, preventive and predictive maintenance (including annual, 5th year, 10th year, and scheduled PCB replacement services) and managed inventory (see Managed Inventory Agreement (MIA) for details). In addition, SCI will provide general emergency repair service including parts and labor, during the life of the agreement (excluding batteries). This service agreement may be purchased to include up to ten years of coverage payable on a fixed annual installment basis. This agreement does not include travel and living expenses, which would be billable at cost. |
Meeting
the 40 Year Design Life | Qualifications
for Class 1E Equipment
Nuclear Background and Experience
| Nuclear Sales Partners | Case
Histories
Product
Data Sheets and Specifications | Extending
the Life of Your System
Power Supplies | Custom
Solutions | User Technical Information
| Nuclear Team | |||
| David Johnson | Sales Manager | ||
| Dennis Dellinger | Project Engineer | ||
| John Davis | Design Engineer | ||
| Sue Wampler | Client Services Administrator | ||
